At RS Sailing Store, we sell RS dinghy spares, as well as a large range all dinghy parts. We also retail a large range of dinghy sailing clothing.
We are looking for a Part Sales Person to join our very busy shop and mail order department. The role will consist of day to day retail tasks such as; all aspects of mail ordering, front of house, telephone enquiries & sales, as well as boats shows and event support.
Applicants should be able to work under their own initiative, have a "can do" attitude, be confident, flexible, organised, and have a keen interest in dinghy sailing.
Description:
Serving the parts needs for the existing and new customer accounts, covering every aspect from beginning to end.
o Part Quotations
o Processing orders, using Sage accounts
o Invoicing. (Liaising with accounts department.).
Existing and new account management.
o Draw up agreeable plans with companies to ensure they have sufficient stock to service their region relevant to RS boats and (or) Magic Marine goods sold historically in their territory.
o Draw up suggested orders upselling the idea of RS Sailing Store being the one stop chandler for the companys needs, from Rope to Magic Marine range.
Build customer accounts confidence.
o Deliver world class customer service
o Demonstrate extensive product knowledge (Training provided.)
o Manage customer expectation
o Resolve and response to all customer concerns and complaints
o Look for opportunities to upsell from RS Sailing Stores extensive product catalogue.
General retailing duties. (Applies to all job positions within RSS.)
o Serving customers front of house
o Taking mail orders
o Delivering high level customer service, and managing customer expectation.
o Attending boat shows
To Apply
Please send a CV to Andy at RS Sailing via the "Apply Here" button below
