Our Client is a unique marine business offering a one stop solution towards the after sales and service side of the yachting industry. Founded 15 years ago by two enthusiastic marine professionals, the business has continued to enjoy the solid growth.
It is now entering into a new era with new management and investment onboard.
The role will be reporting directly to the new MD of the business with a heavy focus on the customer service side.
In acting as the ‘face’ of the company for customers, to further their reputation and increase their base of loyal customers by ensuring a consistently excellent experience throughout the process of dealing with us.
To inspire, motivate and train other customer-facing staff to meet the same high standards, thus increasing our capacity to deliver the desired level of service every time, irrespective of who the customer deals with.
The successful candidate will have:
* A passionate interest in, and knowledge of, boats and boating
* A passion for customer service and a natural tendency to communicate
* A love of dealing with people
* A personal presence, manner and voice that inspire confidence
* A determination to ensure that the service promised to the customer is delivered in full and on time and that the customer pays in full and on time
* A determination to turn negative situations into positive ones, by being unflappable in the face of customer criticism or complaint and using these situations as opportunities to show customers that we listen, react and always endeavour to find a fast and fair solution
* Experience in direct customer selling
* Solid computer skills
* A commitment to the mission of building a market-leading brand
Responsible for the following staff
* Invoice Technician
* Parts adviser
* Stock Controller
For more information and to apply follow the link below.
http://www.marineresources.co.uk/CUSTOMER_SERVICE_MANAGER_30000_35000pa_SOUTH_E.htm
Welcome to the Marine Resources Blog. Here you will find our latest jobs.
Thursday 16 June 2011
OEM SALES PERSON – SOUTH WEST, UK
Our client is a well established, family run marine parts manufacturing company based in the South West of the UK. Due to continued expansion they currently have a new opening for an experienced OEM Sales person to join their busy team. The role is office based with some time spent on the road visiting clients.
Candidates must:
* Have a minimum of 4 years sales experience within a leisure marine company
* Have experience of OEM sales within the marine sector
* Have an excellent telephone manner, and be confident at contacting new and potential clients by phone
* Be used to working as a team member in a progressive environment.
* Be well presented and professional at all times
* Have experience in a Technical Sales role in the leisure sector
Responsibilities for the role include:
* Developing sales strategies
* Developing relationships with Boat Builders, Yards & Distributors
* Analysing market opportunities and selecting specific targets for success
* Managing Key Relationships
* Achieving target revenues
This is a new role that is being created within an expanding Sales Team.
There is great potential to develop the position, and progress your career as the team grows in size.
This is an excellent opportunity for a motivated, hardworking Sales person with a passion for the leisure marine sector.
For more information and to apply follow the link below
http://www.marineresources.co.uk/OEM_SALES_PERSON_SOUTH_WEST_UK.htm
Candidates must:
* Have a minimum of 4 years sales experience within a leisure marine company
* Have experience of OEM sales within the marine sector
* Have an excellent telephone manner, and be confident at contacting new and potential clients by phone
* Be used to working as a team member in a progressive environment.
* Be well presented and professional at all times
* Have experience in a Technical Sales role in the leisure sector
Responsibilities for the role include:
* Developing sales strategies
* Developing relationships with Boat Builders, Yards & Distributors
* Analysing market opportunities and selecting specific targets for success
* Managing Key Relationships
* Achieving target revenues
This is a new role that is being created within an expanding Sales Team.
There is great potential to develop the position, and progress your career as the team grows in size.
This is an excellent opportunity for a motivated, hardworking Sales person with a passion for the leisure marine sector.
For more information and to apply follow the link below
http://www.marineresources.co.uk/OEM_SALES_PERSON_SOUTH_WEST_UK.htm
Wednesday 8 June 2011
CAPTAINS - LONDON, UK
Our client operates various cruises on the river Thames.
Due to the busy summer season we are looking for experienced captains to join their dynamic team.
Candidates must have:
* MCA Boat Master License Tier 1 Level 2
* Local knowledge endorsement ( Putney to Gravesend)
* Passenger endorsement 250- 500
This is a contract position which runs from middle of July towards the end of October 2011.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/NEW_CAPTAINS_LONDON_UK.htm
Due to the busy summer season we are looking for experienced captains to join their dynamic team.
Candidates must have:
* MCA Boat Master License Tier 1 Level 2
* Local knowledge endorsement ( Putney to Gravesend)
* Passenger endorsement 250- 500
This is a contract position which runs from middle of July towards the end of October 2011.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/NEW_CAPTAINS_LONDON_UK.htm
SUPERYACHT CHARTER BROKER – LONDON
Our client offers a wide range of services within the Superyacht sector. Due to continued expansion, they are currently recruiting for an experienced Superyacht Charter Broker to join their busy team in London.
Candidates must:
• Have a minimum of 3 years experience as a Charter Broker within the Superyacht sector.
• Be motivated and hard working with a passion for the Yachting industry
• Have an established sales record and listings base
The role offers an experienced Broker the opportunity to join an expanding team in an already successful Superyacht Management Company. You will work directly with the Managing Director to make the company one of the leading names within the industry.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/NEW_SUPERYACHT_CHARTER_BROKER_LONDON_.htm
Candidates must:
• Have a minimum of 3 years experience as a Charter Broker within the Superyacht sector.
• Be motivated and hard working with a passion for the Yachting industry
• Have an established sales record and listings base
The role offers an experienced Broker the opportunity to join an expanding team in an already successful Superyacht Management Company. You will work directly with the Managing Director to make the company one of the leading names within the industry.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/NEW_SUPERYACHT_CHARTER_BROKER_LONDON_.htm
PRODUCTION SUPERVISOR - £28,000 - £38,000pa – SOUTH WEST, UK
Our Client is a highly respected and well established luxury Yacht manufacturer, based in the UK. Due to continued expansion, and the development of new models, they have an exciting opportunity for a Production Supervisor to join their dynamic team.
The successful candidate will be responsible for the day to day activities of works on the production line – from carpenters to engineers.
Candidates would ideally be coming from a marine background however we would also consider exceptional profiles from the automotive or aero engineering space.
You would need experience of working on a production line, hands on with a flexible approach, efficiency and understanding the cost, experience in integration and good people skills, able to engage direct to the floor level and good lean management method.
This is a very exciting time for our client, as they enter a new stage within the luxury yacht sector. This transition period will bring a lot of value to your future career path.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/PRODUCTION_SUPERVISOR_28000_38000pa_SOUTH_WEST.htm
The successful candidate will be responsible for the day to day activities of works on the production line – from carpenters to engineers.
Candidates would ideally be coming from a marine background however we would also consider exceptional profiles from the automotive or aero engineering space.
You would need experience of working on a production line, hands on with a flexible approach, efficiency and understanding the cost, experience in integration and good people skills, able to engage direct to the floor level and good lean management method.
This is a very exciting time for our client, as they enter a new stage within the luxury yacht sector. This transition period will bring a lot of value to your future career path.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/PRODUCTION_SUPERVISOR_28000_38000pa_SOUTH_WEST.htm
MARINA MANAGER – MIDDLE EAST
Our client is seeking to appoint a high calibre Marina Manager with extensive experience in Marina Management and the leisure marine sector.
The ideal candidate must display and possess a true passion for boating and genuinely value the importance of first class service to a varied and diverse clientele.
The Marina Manager will be responsible for the entire Marina asset and business to ensure efficient and profitable operations, and maximise the potential of the facility.
This is an incredible opportunity for the right candidate to join the team of a dynamic and expanding industry leader in the leisure marine field.
Candidates must:
• Have a minimum of 4 years Marina Management experience
• Have experience of working in the Middle East
• Be available to start within the next couple of months.
• Speak fluent English
Essential Duties & Responsibilities
• Develops, implements and reports on the annual marina business plan including all marina operating budgets, marketing plans, customer service improvement programs, staffing plan, etc.
• Ensures effective control of revenues, COGS, expenses and operating results, and takes corrective action to guarantee achievement of marina operating objectives
• Provides the Marina Owner and the Company detailed monthly and annual reports on all marina business activities, financial results and key statistical data
• Implements and maintains systems and processes that effectively provide all marina customers, tenants and contractors with the highest level of professionalism and customer service.
• Develops strategic marketing and sales initiatives to ensure continued business growth
• Manages all employees effectively and in accordance with all established HR policies.
• Ensures all property and assets are maintained, monitored and presented in a manner that is in keeping with the marina standards
• Conforms to all corporate and marina policies and procedures, ensuring that all marina staff conduct their duties in the same manner
• Meets established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality and delivery commitments are met
• Coordinates marina operations to obtain optimum berth or property occupancy rates
Qualifications:
Education/Experience:
Bachelor's degree (B. A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience. Preferred qualifications in Business Management, Hospitality and Asset Management.
Language Ability:
Fluent in written and spoken English
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Contact Management systems.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/MARINA_MANAGER_MIDDLE_EAST_.htm
The ideal candidate must display and possess a true passion for boating and genuinely value the importance of first class service to a varied and diverse clientele.
The Marina Manager will be responsible for the entire Marina asset and business to ensure efficient and profitable operations, and maximise the potential of the facility.
This is an incredible opportunity for the right candidate to join the team of a dynamic and expanding industry leader in the leisure marine field.
Candidates must:
• Have a minimum of 4 years Marina Management experience
• Have experience of working in the Middle East
• Be available to start within the next couple of months.
• Speak fluent English
Essential Duties & Responsibilities
• Develops, implements and reports on the annual marina business plan including all marina operating budgets, marketing plans, customer service improvement programs, staffing plan, etc.
• Ensures effective control of revenues, COGS, expenses and operating results, and takes corrective action to guarantee achievement of marina operating objectives
• Provides the Marina Owner and the Company detailed monthly and annual reports on all marina business activities, financial results and key statistical data
• Implements and maintains systems and processes that effectively provide all marina customers, tenants and contractors with the highest level of professionalism and customer service.
• Develops strategic marketing and sales initiatives to ensure continued business growth
• Manages all employees effectively and in accordance with all established HR policies.
• Ensures all property and assets are maintained, monitored and presented in a manner that is in keeping with the marina standards
• Conforms to all corporate and marina policies and procedures, ensuring that all marina staff conduct their duties in the same manner
• Meets established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality and delivery commitments are met
• Coordinates marina operations to obtain optimum berth or property occupancy rates
Qualifications:
Education/Experience:
Bachelor's degree (B. A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience. Preferred qualifications in Business Management, Hospitality and Asset Management.
Language Ability:
Fluent in written and spoken English
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Contact Management systems.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/MARINA_MANAGER_MIDDLE_EAST_.htm
ELECTRICAL ENGINEER - £30,000 - LONDON,UK
KEY ACCOUNTABILITIES:
1. To oversee the day to day maintenance and servicing of all vessels
2. To service and maintain all electrical systems on board vessels
3. Ensure all faults and repairs are logged and reported.
4. Ensure that any work carried out is fully reported
5. Adhere to all Health and Safety regulations
MAIN ACTIVITIES:
* To ensure that all vessels electrical systems are fully safety checked in line with the company and statutory legislation. This includes all ships alarms.
* Ensure all craft are kept in service wherever possible, by ensuring effective and efficient maintenance is carried out at all times by prioritising maintenance and where possible, carrying this out during ‘down time’.
* To assist the Engineers with mechanical maintenance where appropriate.
* To undertake all electrical repairs to the vessels whilst they are being serviced.
* Carry out planned, preventative maintenance on vessels as instructed by the Chief Engineer and / or the Mechanical and Technical Director of Engineering.
* Ensure that the correct uniform and safety equipment provided is worn at all times.
* Ensure that all equipment used is kept clean and replaced at the end of shift, to ensure all teams have access to the correct equipment to be used.
* Work as part of a full engineering team, ensuring that all work carried out is reported to the Chief Engineer and / or the Mechanical and Technical Director of Engineering.
* Ensure and maintain a safe and tidy working environment for the individual and the wider team.
* Provide and promote the highest level of customer serviceContinuously seek ways to improve personal, team and business performance
* Ensure that you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety Policy and practices
* Ensure that all relevant information is communicated speedily and accurately in a way that ensures that the information is received and easily understood
KEY SKILLS:
Essential
* Qualified electrician (240v)
* Relevant working experience of maintaining and fitting new electrical systems.
* Effective communicator and report writer
* Able to work varying shift patterns
* Positive with a “can do” attitude
* Team player who enjoys working in a high achieving environment
* A commitment to delivering the best
Desirable
* Working experience form the public transport sector
For more information and to apply follow the link below.
http://www.marineresources.co.uk/electrical_engineer_london_uk.htm
1. To oversee the day to day maintenance and servicing of all vessels
2. To service and maintain all electrical systems on board vessels
3. Ensure all faults and repairs are logged and reported.
4. Ensure that any work carried out is fully reported
5. Adhere to all Health and Safety regulations
MAIN ACTIVITIES:
* To ensure that all vessels electrical systems are fully safety checked in line with the company and statutory legislation. This includes all ships alarms.
* Ensure all craft are kept in service wherever possible, by ensuring effective and efficient maintenance is carried out at all times by prioritising maintenance and where possible, carrying this out during ‘down time’.
* To assist the Engineers with mechanical maintenance where appropriate.
* To undertake all electrical repairs to the vessels whilst they are being serviced.
* Carry out planned, preventative maintenance on vessels as instructed by the Chief Engineer and / or the Mechanical and Technical Director of Engineering.
* Ensure that the correct uniform and safety equipment provided is worn at all times.
* Ensure that all equipment used is kept clean and replaced at the end of shift, to ensure all teams have access to the correct equipment to be used.
* Work as part of a full engineering team, ensuring that all work carried out is reported to the Chief Engineer and / or the Mechanical and Technical Director of Engineering.
* Ensure and maintain a safe and tidy working environment for the individual and the wider team.
* Provide and promote the highest level of customer serviceContinuously seek ways to improve personal, team and business performance
* Ensure that you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety Policy and practices
* Ensure that all relevant information is communicated speedily and accurately in a way that ensures that the information is received and easily understood
KEY SKILLS:
Essential
* Qualified electrician (240v)
* Relevant working experience of maintaining and fitting new electrical systems.
* Effective communicator and report writer
* Able to work varying shift patterns
* Positive with a “can do” attitude
* Team player who enjoys working in a high achieving environment
* A commitment to delivering the best
Desirable
* Working experience form the public transport sector
For more information and to apply follow the link below.
http://www.marineresources.co.uk/electrical_engineer_london_uk.htm
Friday 3 June 2011
TECHNICAL SUPERINTENDENT – MONACO
Our client is a leading Yacht Brokerage, Charter and Management company, with offices worldwide. Due to significant expansion, they are currently looking for a Technical Superintendent with 4-5 years experience for their Monaco office.
Role and responsibilities
The Technical Superintendent will deliver yacht management and support services to a designated group of yachts and their owners, reporting to the Technical Manager and the yacht owner. Such work may be extended to include project engineering and/or management if required.
The Technical Superintendent is also expected to be a resource for the vessel in terms of local knowledge and technical expertise in problem-solving in whichever area of the world the yacht is operating.
Summary of Essential Job Functions
The principle operational and administrative responsibilities include but are not limited to:
Technical support to yachts for refit/repair and planned works, including:
* Shipyard work/refit planning including major refits/new builds;
* Budgeting and supervision of works;
* Arrangement and attendance at Classification surveys;
* Spares sourcing;
* Negotiating shipyard contracts, subcontractor and vendor agreements,
* Tracking cruising schedule;
* Crew recruitment and management.
* Operational management and supervision of yachts, including:
* Implementation of our client’s procedures and Safety Management System onboard;
* Ongoing monitoring of each yacht’s compliance with required legislation and guidance thereof;
* Arrangement and attendance at Flag state surveys and audits;
* Emergency response, accident report follow up;
* Insurance claims handling.
Requirements
* A background in Engineering or Naval Architecture
* Preference for seagoing/yachting experience;
* Primarily office based on Monaco with regular travel
* Project engineering/management may entail extensive time at the yard for the duration of the project;
* Languages are a plus;
* Preference for candidate already resident in area.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/TECHNICAL_SUPERINTENDENT_MONACO.htm
Role and responsibilities
The Technical Superintendent will deliver yacht management and support services to a designated group of yachts and their owners, reporting to the Technical Manager and the yacht owner. Such work may be extended to include project engineering and/or management if required.
The Technical Superintendent is also expected to be a resource for the vessel in terms of local knowledge and technical expertise in problem-solving in whichever area of the world the yacht is operating.
Summary of Essential Job Functions
The principle operational and administrative responsibilities include but are not limited to:
Technical support to yachts for refit/repair and planned works, including:
* Shipyard work/refit planning including major refits/new builds;
* Budgeting and supervision of works;
* Arrangement and attendance at Classification surveys;
* Spares sourcing;
* Negotiating shipyard contracts, subcontractor and vendor agreements,
* Tracking cruising schedule;
* Crew recruitment and management.
* Operational management and supervision of yachts, including:
* Implementation of our client’s procedures and Safety Management System onboard;
* Ongoing monitoring of each yacht’s compliance with required legislation and guidance thereof;
* Arrangement and attendance at Flag state surveys and audits;
* Emergency response, accident report follow up;
* Insurance claims handling.
Requirements
* A background in Engineering or Naval Architecture
* Preference for seagoing/yachting experience;
* Primarily office based on Monaco with regular travel
* Project engineering/management may entail extensive time at the yard for the duration of the project;
* Languages are a plus;
* Preference for candidate already resident in area.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/TECHNICAL_SUPERINTENDENT_MONACO.htm
CHARTER BROKER – RUSSIAN SPEAKING – MONACO
Our client is a leading Yacht Management, Charter and Brokerage company with offices worldwide.
Due to significant expansion, they have an opening for a Russian speaking Charter Broker in their Monaco office.
Candidates must be fluent Russian speakers, along with fluent English and a good level of French.
If you are a motivated, enthusiastic Superyacht Broker with a good Sales track record, then we want to hear from you.
Candidates must have:
- a minimum of 3 / 4 years experience as a luxury yacht Charter broker
- an established sales record and listings base
- self motivation, dynamism and flexibility
Preference will be given to candidates who are based in Monaco or along the French Riviera.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/NEW_CHARTER_BROKER_RUSSIAN_SPEAKING_MONACO.htm
Due to significant expansion, they have an opening for a Russian speaking Charter Broker in their Monaco office.
Candidates must be fluent Russian speakers, along with fluent English and a good level of French.
If you are a motivated, enthusiastic Superyacht Broker with a good Sales track record, then we want to hear from you.
Candidates must have:
- a minimum of 3 / 4 years experience as a luxury yacht Charter broker
- an established sales record and listings base
- self motivation, dynamism and flexibility
Preference will be given to candidates who are based in Monaco or along the French Riviera.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/NEW_CHARTER_BROKER_RUSSIAN_SPEAKING_MONACO.htm
SENIOR SALES EXECUTIVE - £25,000 - £30,000 BASIC pa – LONDON, UK
We currently have an exciting vacancy to work on our client’s international boating publications. We are seeking a Senior Sales Executive to work on our client’s Superyacht publication.
The role will offer you the chance to:
• Work on a leading international Superyacht industry publication.
• Travel and meet clients at interesting and exciting destinations worldwide
• Be part of a dynamic, creative and successful sales teams
Our client is looking to strengthen their sales department with an experienced and results driven individual.
You must meet the following requirements:
• Successful advertising sales experience in a consumer or b2b publishing environment
• An excellent sales track record in generating new business
• Experienced at selling to clients on the telephone and face-to-face
• Ability to assimilate the dynamics of the international superyacht industry and to create or react to commercial opportunities
• To demonstrate a "consultative" approach to selling and be able to deliver results under pressure
• Superyacht industry experience and fluency in a second language would be advantageous but not essential.
If you are a good communicator and enjoy selling then please contact me today to discuss the role in more detail.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/_SENIOR_SALES_EXECUTIVE_25000_30000_BASIC_pa_LO.htm
The role will offer you the chance to:
• Work on a leading international Superyacht industry publication.
• Travel and meet clients at interesting and exciting destinations worldwide
• Be part of a dynamic, creative and successful sales teams
Our client is looking to strengthen their sales department with an experienced and results driven individual.
You must meet the following requirements:
• Successful advertising sales experience in a consumer or b2b publishing environment
• An excellent sales track record in generating new business
• Experienced at selling to clients on the telephone and face-to-face
• Ability to assimilate the dynamics of the international superyacht industry and to create or react to commercial opportunities
• To demonstrate a "consultative" approach to selling and be able to deliver results under pressure
• Superyacht industry experience and fluency in a second language would be advantageous but not essential.
If you are a good communicator and enjoy selling then please contact me today to discuss the role in more detail.
For more information and to apply follow the link below.
http://www.marineresources.co.uk/_SENIOR_SALES_EXECUTIVE_25000_30000_BASIC_pa_LO.htm
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