Thursday 2 April 2009

COMMERCIAL CRAFT HANDLER

JOB DESCRIPTION

Our client is One of the longest established, independent UK marine insurance brokers is recruiting for a Commercial Craft Handler to provide a quality and informed service to clients covering all aspects of their commercial craft insurance arrangements providing timely and accurate completion of all aspects of general administration within the companies Yacht division to ensure the department meets its overall income objectives.

Main Job Roles:

Take instructions relating to the provision of insurance cover, from clients, Directors/Managers, Account Executives and Agents.

Maintain our commercial craft binding authorities with Insurers ensuring any changes and amendments are communicated to colleagues, Managers and Directors in accordance with current company procedures and authorities agreed and documented on binding agreements.

Prepare renewal files for underwriting adhering to contract certainty timelines, including but not limited to, file selection, file review & renewal checklist preparation as may be necessary.

Prepare underwriting requests, present to Insurers and negotiate to obtain the most appropriate terms for our clients in accordance with contract certainty timescales.

Process underwritten renewal files by providing timely provision of terms to clients utilising all types of communication methods including but not limited to, preparation of renewal documentation, invoicing of premiums, timely posting of documentation and appropriate diary activities.

Manage commercial yacht tasks associated with banking sheet reconciliation.

Visit clients, introducers and prospects as necessary to review and service their insurance needs.

Process all aspects of accounting entries, including payments, invoicing, cancellations and mid term adjustments in accordance with current company procedures as may be required.

Attend boat shows, trade fairs, Insurers offices and off-site training courses as may be required to carry out your role in accordance with current company procedures.

Deliver the highest standards of “customer service” when dealing with both clients and Insurers.

Generally to manage all aspects of the day to day client renewal and new business insurance process for commercial craft.

Handle all aspects of on-going renewal client queries, ensuring all communication is documented, liaising with colleagues as necessary to complete activities as required.

Check all policy documents (including endorsements) for accuracy prior to release to clients.

Maintain our client computer software system including diary system as necessary to complete the department’s sales objectives.

Obtain and present quotations for new business to clients utilising all types of communication in accordance with current company procedures.

Liaison with colleagues, Insurers and or suppliers as may be necessary to rectify a client query.

Manage all files in accordance with current company procedures.

Ensure that diary checks are maintained and diary activities are completed on time in accordance with current company procedures.

Make written records of all conversations with customers and/or insurers, or other relevant business contacts, in accordance with current company procedures.

Ensure that company procedures and systems are followed at all times and reviewed.

Seek at all times to apply our clients core values of professionalism, flexibility, teamwork and care.

Assist with the induction of new clerical staff providing communication and training on the job role and objective as may be required.

Carry out any administrative task as requested by a Manager or Director in accordance with current company procedures in order to carry out the business of Our Client.

Ensure that the company systems and procedures are followed at all times and reviewed with a particular view to ensuring compliance within the regulatory system as it affects the company.

Ideal candidates will have a Minimum of 2 years insurance experience (preferably within the marine sector but not essential), in a broking, insurer or general service environment and will have an active interest in boats.

SALARY

More details on successful application

For further information and to apply click on the link below: