Job Specification |
| | |
JOB LOCATION | JOB TITLE |
|
Fareham/Gosport Border | Sales Co-ordinator |
| |
JOB REF | SALARY |
SP\SA\ADM\TCH\MKPR\MFT\OTH\135252 | To be discussed |
|
JOB DESCRIPTION |
Company Overview Commanding market-leading positions worldwide in marine, defence and aerospace survival technology, the Survitec Group brings together best-in-class brands with reputations for quality design and innovation.
Crewsaver is an integral part of this Group and is considered by many to be an industry leader, setting the standard for lifejackets across a diverse range of commercial sectors. The company's leisure range is developed to the highest standards of research, design and manufacture to give users total peace of mind.
Primary Function To engage in all aspects of sales administration including the processing and co-ordination of sales enquires and orders. This is a customer facing role where speed and accuracy are of the utmost importance to ensure excellent customer service. Working as part of a tight team the successful candidate may be given a specific customer base to develop relationships.
Role Responsibilities
- Responsible for quoting and selling Survitec Group products accurately and according to pricing manuals / margins specified.
- Consult directly with clients as well as suppliers / buyers to ensure sales orders and quotations are processed accurately and promptly and in accordance with Key Performance Indicators.
- Enter details of sales orders / quotations into the company IT System so that client enquiries are properly received and processed until completion of the sales order.
- Maintain and develop computerised sales & marketing database.
- Utilise stock-control system to advise clients on availability of products and liase with the Purchasing and Production Departments toensure accurate lead times are given..
- Liaise closely with other departments within the company to determine the technical requirements for Survitec products so that clients receive accurate technical advice.
- Ensure delivery dates are met by liaisng closely with internal departments to ensure that orders are within the turn-around time for the sale, communicating with the client at all times.
- Work with 3rd party logistics and chosen shipping partners to add appropriate freight charges to orders.
- Accurately record all complaints to ensure the company can engage in continuous improvement.
- Pro-actively work to increase sales revenue for a designated client base through excellent advice and understanding of their business.
- Propose alternative product when requested ones are either out of stock or discontinued.
- Ensure all quotations are followed up and updated on time and in accordance with set Key Performance Indicators.
- Lisase closely with all clients/customers and build good solid relationships.
- All other duties reasonable associated with the role.
General Responsibilities
- Responsible for abiding by the Employee Handbook and any supplementary memos and rules pertaining to your employment.
- Responsible for abiding by the company Health, Safety and Environment manual and any supplementary memos and rules pertaining to your employment.
- Responsible for assisting with the identification of your own training needs and raising these accordingly.
- Responsible for undertaking training, and continuing development as appropriate.
- To assist, where appropriate, with addressing the training needs of colleagues.
Essential attributes:
- Excellent computer skills
- Positive outlook and desire the please
- Strong communicator
- A team player able to work under pressure
Desired attributes:
- Fluent in both English and one other European language
- A background in customer facing roles
- Knowledge of export shipping
- Previous roles or interest in the marine industry
- Experience using database software
To Apply:
Please click the "Apply Here" button below to send your CV to Survitec
http://www.marineresources.co.uk/sales-coordinator-fareham-gosport-uk-135252 |
|
No comments:
Post a Comment