Marine Jobs

**NEW** CUSTOMER SERVICE - LYMINGTON, UK - £DOE

Job Specification JOB LOCATION JOB TITLE     Lymington, Hampshire Customer Service JOB REF SALARY SP/ADM/TCH/SA/MKPR/OTH/136699 Salary, dependent on experience   JOB DESCRIPTION Harken is a long established global market leader in yacht equipment and the UK head office is currently looking for someone to join their friendly team. KEY RESPONSIBILITIES This is fulfilling, office based, customer and team support role, providing comprehensive customer service support to our Leisure Marine market.  Answer phone calls Receive walk-in customers Input CRM enquiries Input quotes and orders Take payments Handle Returns and Warranty Process credits and refunds Work with the technical team to provide answers and solutions to the customer Proactively contact customers to follow up quotes, sales leads, and promotions Liaise with the dispatch team to ensure orders are processed correctly and on time, helping pick and pack where necessary Liaise with purchasing to ensure orders are fulfilled correctly and in time. Support and attend marine exhibitions where required ESSENTIAL REQUIREMENTS: Customer Service experience - at least 5 years customer-facing job role Technical Sailing - keen sailor with some sailing equipment knowledge, or boat maintenance experience Word and Excel proficient Administration - experience with computerized office-based work Literate - able to write fluently and grammatically in English Numeric - able to input figures and calculations accurately Communication - able to communicate intelligently and fluently in English LOCATION Full time, located in our office at Lymington, Hampshire. To Apply: Please click the "Apply Here" button below to send your CV to Cathy Ash-vie at Harken.   http://www.marineresources.co.uk/customer-service-lymington-uk-136699