Job Specification |
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JOB LOCATION | JOB TITLE |
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Lymington, Hampshire | Industrial Technical Support - Harken UK Ltd |
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JOB REF | SALARY |
SP/TCH/ADM/MFT/OTH/136691 | Salary dependent on experience |
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JOB DESCRIPTION |
Harken is a long established global market leader in yacht equipment who is now diversifying into a wide range of industrial market places, including utilities, renewables, architecture/construction and offshore industries.
KEY RESPONSIBILITIES This is an exciting and broad-based role, providing design solutions, technical proposals and tenders, and technical support to our customers and internal team. Prepare Technical Proposals within our Commercial Marine and Industrial department
- Define the customer needs
- Prepare costing and pricing
- Submit Tenders with supporting documentation and drawings
Product Development
- Provide product design solutions
- Source product to meet customer requirements
- Test product as required
Technical support
- Prepare product manuals and compliance documentation
- Ensure product meets certification requirements
- Provide technical drawings and calculations as required
- Provide accreditation documentation
- Provide technical solutions for internal and external customers
Customer Service
- Process quotes and orders on the computer system
- Answer day to day customer enquiries
- Keep CRM up to date and all tasks followed up
- Work closely with the whole Harken team to ensure efficient and quality service to customers.
ESSENTIAL REQUIREMENTS:
- Excel and CAD proficient.
- Design qualification - at least Diploma level
- At least 5 years' work experience, including some customer-facing experience
- Literacy - fluent ability to write technical text in English.
- Numeracy - ability to provide and understand structural calculations
- Organization - ability to organize your own work to satisfactory final conclusions
LOCATION
- Full time, located in our office at Lymington, Hampshire.
To Apply:
Please click the "Apply Here" button below to send your CV to Cathy Ash-vie at Harken
http://www.marineresources.co.uk/industrial-technical-support-lymington-uk-136691 |
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