| Job Specification |
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| JOB LOCATION | JOB TITLE |
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| United Arab Emirates | Assistant Marina Operations Manager |
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| JOB REF | SALARY |
| SP/MS/MAN/TCH/OTH/137495 | £25-£30K Per annum tax free Salary. |
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| JOB DESCRIPTION |
To oversee all marine related operations of Dubai Marina Yacht Club (DMYC), its marinas, and canal. Exercising effective leadership over the marina teams to ensure a first class operation for the berth holders of the Yacht Club.
MAIN RESPONSIBILITIES:
- Provide solid back up to the Marine operations manager in his duties and take over duties of their role when he is away.
- Take a more hands on role operationally with the day to day running of the marina.
- Motivating staff to get the best first class service out of them for the operation.
- Implement a comprehensive training schedule for dockhands and marina staff to follow, coordinating with the learning and development manager.
- Keeping track of marina staff head count.
- Appraising staff and supervisors.
- Perform all necessary marina administration tasks as and when necessary.
- Provision of excellent customer service to all members, marina customers and boat owners.
- Responsibility for overseeing all marina operations teams, including marine technical, dock staff, charter yacht crew, and environmental crew.
- Taking a pro-active role in the planning, marketing, execution and follow up of the marina's rally and events program in both winter & summer.
- Ensuring that all staff complies with marina regulations regarding dress and expected modes of behavior and that they at all times offer a personal and personable service to customers so as to enhance the reputation of the marina. Ensures all boats are kept safely on the pontoons and maintains the marina infrastructure to a very high standard.
- Implementing a comprehensive preventative Repairs & Maintenance Schedule of all marina facilities and equipment, including all work boats and where reasonably possible, ensuring that these are carried out by marina staff..
- Ensure power, ice and water is available at all times.
- Monitors control of waterway rubbish; by collection of litter using cleaning boat.
- Maintain day time security of all marina berths in order to protect customer security.
- Ensuring that the marina complies with health and safety legislation and the Company's policies, with recognised safe working practices, and with all other statutory requirements.
- To consistently monitor and implement utility saving measures for the marinas, as well as minimising fuel costs for all boat operations.
- Ensure the safe and efficient use of all machinery and equipment.
- Monitoring the performance of the marina's contractors and suppliers.
QUALIFICATIONS & EXPERIENCE
- Ideally the candidate will have experience in a modern marina or boating business in or outside of the Middle East.
- Would be desirable to have qualifications in the marine industry E.g. IMM, AMM PBI
- Knowledge and service of marina equipment, knowledge of marina rules, boat handling, good seamanship.
- A motivator and leader
- Competence in general management and modern office procedures including word-processing and spreadsheet work. Ideally experience in Marina Management software
- A positive attitude combined with the ability to communicate fluently and relate well to customers in the leisure environment and the ability to manage and motivate staff.
- High standards of presentation and accuracy in written work.
Interviews will be held in London on the 11th and 12th of June 2015 should your application be successful.
To Apply:
Please email CV's and Cover letter to Oliver Rees at Dubai Marina Yacht Club
http://www.marineresources.co.uk/assistant-marina-operations-manager-137495 |
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