TECHNICAL SALES CUSTOMER SERVICE & SUPPORT
Hampshire
Salary: TBD
Job Reference: 2415
Fulfilling, office based, customer and team support role, providing comprehensive technical customer service and sales support to our Leisure Marine market at the Harken UK head office.
KEY RESPONSIBILITIES
- Answer customer sales enquiries and process to order
- Manage CRM system
- Handle Returns and Warranty
- Work with the technical team to provide answers and solutions to the customer
- Proactively contact customers to follow up quotes, sales leads, and promotions
- Liaise with the dispatch team to ensure orders are processed correctly and on time
- Liaise with purchasing to ensure orders are fulfilled correctly and in time.
- Support and attend marine exhibitions where required
ESSENTIAL REQUIREMENTS:
- Customer Service experience; at least 3 years customer-facing job role
- Technical Sailing;keen sailor with some sailing equipment knowledge, or boat maintenance experience
- Word and Excel proficient
- Administration;experience with computerized office-based work
- Literate;able to write fluently and grammatically in English
- Numeric;able to input figures and calculations accurately
- Communication;able to communicate intelligently and fluently in English
Location: Lymington, Hampshire, UK
To apply, please send a CV to Cathy Ash-vie at Harken via the the "apply here" button below
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