JOB LOCATION
Greece (Porto Heli & Leda)
JOB TITLE
Watersports Activities Manager
JOB REF
SP\INST\MAN\MS\OBS\OTH\131061
SALARY
Competitive + Benefits
JOB DESCRIPTION
Reporting to the Waterfronts Operation Manager and Head of Greek Operations, your primary aim is to ensure that all activities are delivered in accordance with governing body guidelines, and as such ensure that all external inspections are a success. You will oversee the safe and successful running of the beach, bike and children's programme.
The activities manager plays a fundamental role in creating a welcoming and encouraging environment in which all guests feel at ease participating in activities. You will be a source of advice and information for instructors with regards to session planning, delivery and on water safety.
Benefits -
- Flights and transportation to and from resort.
- Accommodation.
- Breakfast when working.
- Discount at company bars and restaurants.
- Use of company's non-motorized equipment - dinghies, windsurf equipment, mountain bikes, stand up paddleboards and kayaks.
- Discounted prices on instructor qualifications.
- Medical Insurance.
- Competitive salary
- Staff Discounts from many of our equipment suppliers.
- End of season bonus based on guest feedback
- An unforgettable experience.
Key Accountabilities & Responsibilities:
Customer Focus:
- Collating weekly CSQ feedback and responding to any unsatisfied guests
- Update all Ocean Elements social media sites weekly.
Operational:
- Overseeing the safe and successful running of the children's programme.
- Effective running of the entire activities programme.
- Motivating all activities staff to deliver high standards and enjoy their work by initiating incentives
- Responsible for implementing and completing ongoing training programs in all areas and at all levels for all staff
- Organising weekly rotas for beach and children's club staff
- Running a weekly staff meeting with all activities staff to discuss the previous week, feedback and prepare for the week ahead.
- Teaching a variety of sessions when required.
- Write Risk Assessments for all beach related activities and areas of operation.
- Ensure all COSSH information is collated and stored on site along with all other maintenance, health & safety records and weekly reports/stock takes
- Sales:
- Upsell in-resort extras: Junior Squad, Private Tuition, Powerboat Tuition, merchandise, equipment sales
- Using initiative to meet sales targets on logbooks, course sales, merchandise and private tuition.
Key Relationships:
- Internal: Head of Greek Operations, Waterfront Operations Manager, Regional Head Office, General Staff
- External: Industry officials, hotel manager, suppliers
Person Specification (assessed via application, assessment centre or interview as appropriate):
Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.
Personal Qualities
Ability to work in challenging conditions (E)
Strong social/People skills / Outgoing (E)
Motivated/Passionate / Enthusiastic (E)
Ability to manage and work within a team of fluctuating size (E)
Ability to cope under pressure (E)
Willingness to work hard / long hours (E)
Adaptable / Flexible Attitude (E)
Honest and Trustworthy (E)
Professional and Reliable (E)
Operates with Integrity (E)
Skills & Ability
Highly Organised (E)
Strong IT skills including the full Microsoft Office Suite (E)
Literate and numerate (E)
High level of attention to detail (E)
Strong written and verbal communication skills (E)
Natural leadership skills (E)
Qualifications
Windsurf and/or Dinghy Instructor (E)
Senior Instructor (E)
Experience
Higher level windsurf and dinghy qualifications (D)
Relevant / Transferable Work Experience (E)
To Apply, please send a CV & covering letter via the "apply here" button.
For more information and to apply for this position, please follow the link below:
http://www.marineresources.co.uk/watersports-activities-manager-greece-131061
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