Aftersales and Warranty Parts Manager
Dorset
South Coast - £50,000.p.a
Job Reference: 2977
As part of an ongoing commitment to its production facility and international dealer network, this exciting marine industry brand are seeking an individual to head up the Aftersales and Warranty Parts department
This is a new role within the company, aimed at servicing both the main production facility and the entire international network of dealers, supplying parts for either spares or warranty repair. Offering the ultimate in service to all enquiries, this department will ultimately ensure that owners dont suffer parts delays or downtime of the use of their vessels due to parts-related issues.
As the Aftersales and Warranty Parts Manager, you will be working with a number of KPIs in order to clearly demonstrate growth and development of the department across the board. With your team you will evolve an online parts ordering solution that will offer customers a simple and effective means to source items, whilst also creating a number of different 'service packs' and encouraging the use of brand-originated parts as opposed to third party products.
Ideally from an Automotive or Aerospace background, you will have extensive managerial experience working with both customers and dealer networks, and be confident in developing a department through multiple KPIs. You will be used to running a team of advisors, and confident dealing with customers at all levels, offering expert advice.
This is a huge opportunity to be involved within a household marine name, and to develop a new area of the company through your own direction
Salary:
£50,000 plus Pension, Healthcare and more
Please Apply, or for further information please contact Ed on 02380 633399
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