Marina Office Administrator & Receptionist
Southampton
£19,000.00 pa - Universal Marina
Job Reference: 2860
We are looking for a receptionist to join our growing team at our busy marina on the River Hamble. Universal Marina is based in Sarisbury Green & we require an experienced receptionist to work front of house, providing a professional, friendly and efficient service to our bertholders, tenants and all other marina visitors.
The Role;
- Handling all incoming calls, forwarding queries to the appropriate parties, and taking accurate messages. Customer relations and first point of contact for the berth holders
- Many and varied roles assisting with the day to day running of the marina office.
- Greeting all visitors to the Marina office in a warm welcoming manner and directing their enquiry as necessary.
- Sourcing of materials & products as instructed.
- Sort incoming and outgoing post
- Keep all customer files, contracts and mailing lists updated, for marina, dry stack, dry sail and tenants.
- Understand the products and services offered by JWM Ltd and promote all areas of the business
- Keep website and Facebook up to date with any relevant news and changes.
- Able to minute meetings and write letters
- Respond to email enquiries
Need to have great people skills, a good memory for faces, good organizational and administration skills, able to prioritise and work well under pressure.
Required to work one weekend per month on a rota basis.
Location: Universal Marina, Sarisbury Green
Salary: £19,000.00 per annum
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