JOB LOCATION
Brundall, Norfolk, UK
JOB TITLE
Service Sales Engineer
JOB REF
MR\SY\LM\SA\EDT\ADM\130100
SALARY
Competitive according to experience
JOB DESCRIPTION
Job Title: Service Sales Engineer
Reporting To: Sales Manager
Be responsible for the development of sales for the marine services department. Deliver exceptional customer service standards with integrity and professionalism.
JOB CONTENT
- Maintain and update sales leads on the company CRM system
- Work with the marketing assistant to promote sales of marine service work
- Work on the company stand at Local, National and International boat/trade shows at the request of the Sales Manager to promote and sell marine services work
- Convert enquiries to sales and manage the ongoing customer relationship
- Ensure the works orders are handed over to the marine services supervisor in good time and with full detail on the jobs required
- Ensure the works order quotations are accurate and stored on the system
- Set up new customer accounts and maintain existing account details
- Report on sales pipeline, conversion rates and success of marketing channels
- To keep communications open with the other functions at all times
- To observe all company policies
- To handle all documentation promptly and accurately
- Maintain quality standards
- To ensure records are accurately maintained
- Create reports as required
- Communicate and provide information by relevant methods internally and externally
- File data and perform other routine clerical tasks as assigned
- Set personal targets to stretch those set by your Manager
KEY PERFORMANCE MEASURES
- Achievement of sales targets
- Lead source and customer record management, measured through the quality and size of the customer/prospects database
- Positive and effective communication
- Accuracy of work
- Adherence to company standards
- Internal and external stakeholder satisfaction
WORKING CONDITIONS
The contents of this Job Description are not intended to be exhaustive and employees may be required to carry out other reasonable duties, which fall within their capabilities.
Job Descriptions are reviewed and amended on a regular basis in order to meet the evolving demands of the business and marketplace drivers.
PERSON SPECIFICATION
- Fluent English language, and sound technical knowledge of powerboats and electro-mechanical systems
- Previous experience of marine service engineering sales
- Pro-active approach to work and a commercial mindset
- Sound working knowledge of Volvo Penta engines would be desirable
- RYA day skipper or ICC qualification would be desirable but not essential
- Able to demonstrate good attention to detail
- Computer literate with good MS Office skills
- Ability to convert sales enquiries to actual sales
- Ability to present reports for sales pipeline purposes
- Ability to prioritise workload with efficiency and effectiveness
- A flexible approach and the ability to work to strict deadlines
- Strong communication skills both orally and in writing
To Apply, please send a CV via the "Apply Here" button.
For more information and to apply for this position, please follow the link below:
http://www.marineresources.co.uk/service_sales_engineer_130100
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